Privacy Statement

Your right to privacy and data security is a primary concern to Frieda River Limited (Frieda River). Personal information submitted to Frieda River whether over the Internet or by other means, is maintained, controlled and kept secure by Frieda River.

Frieda River only requests specific types of personal information

For example, we may request personal information from you if:

  • you request information regarding Frieda River and/or services we provide
  • you provide feedback on a particular issue and request to be contacted
  • you submit an enquiry form on the ‘Contact’ page.

In each of the instances above, Frieda River may ask for personal information including your name, e-mail address, phone number, fax number, address and (if applicable) business name and position within the company.

Frieda River only uses your personal information for specific purposes

Personal information provided to Frieda River will be kept confidential and only used for the purpose it was given. We will ensure to the best of our abilities that this purpose is made known to you at the time you submit your personal information. Agents and contractors of Frieda River who have access to your personal information are required to keep the information confidential and not use it for any purpose other than to carry out the services they are performing for Frieda River.

Cookies

Cookies are generally not used on Frieda River’s website.

The only occasion cookies will be used are when electronic surveys are posted on our website. The cookies will determine the visitors who have not seen the survey before and then display the survey.

Frieda River will not disclose personal information to any outside organisation for its use in marketing

Your personal information will not be given or sold to any outside organisation for use in marketing or solicitation. Your personal information may be shared with agents or contractors of Frieda River for the purpose of performing services for Frieda River.

Access to and correction of personal information

If you request information through this web site, you can request access at any time to any personal information that Frieda River holds about you. At your request, Frieda River will take reasonable steps to correct any of your personal information if it can be established that the personal information is not accurate, complete or otherwise up-to-date. Frieda River reserves the right to change this Privacy Statement without notice in the future.